From the moment you create an account on valkibet through every transaction you make, you share certain information with us. This page explains how that data is collected, where it goes, how long it is kept, and how you can request its deletion. Last Updated: January 2026।
The policies under which valkibet manages your data
Valkibet only collects the information needed to provide its services. We do not ask for data that is unnecessary or irrelevant.
All data is protected with SSL 256-bit encryption — the same standard used across the banking industry.
Your data is never sold, rented, or traded. It is only shared on a limited basis with partners directly involved in delivering our services.
Every member has the right to view, correct, or request deletion of their personal data.
Transactions via bKash, Nagad, or Rocket are processed directly through the payment gateway. Your PIN and account credentials are never stored on valkibet's servers.
Everything you need to know about what cookies valkibet uses, why we use them, and how to disable them — all explained clearly on this page.
This Privacy Policy ("Policy") applies to the valkibet website (valkibet.net) and all users of the mobile application. By creating an account or using valkibet's services, you are considered to have accepted this policy.
We understand that sharing personal information on an online platform is a matter of trust. To honor that trust, valkibet adheres to international data protection standards and ensures the highest level of security for your data.
This policy is written in Bengali so that users in Bangladesh can understand it easily. For any questions, contact us at support@valkibet.net.
Valkibet collects data from a number of sources. Each type of data is detailed separately below.
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity Confirmation | Yes |
| Mobile Number | Login & Security Verification | Yes |
| Email Address | Communication & Notifications | Optional |
| NID Number & Photo | KYC Verification | Required for withdrawals |
| Selfie Photo | KYC Identity Matching | Required for withdrawals |
valkibet never stores your bKash/Nagad/Rocket PIN or full bank card number. All payment details are processed directly by the payment gateway.
Data collected is used only for the specific purposes it was gathered for. Each purpose is clearly outlined below.
valkibet never shares your data with third parties for advertising purposes. Even for our own promotional messages, you always have the option to unsubscribe.
Your data is never sold. However, limited information is shared with trusted partners solely to deliver our services.
| Partners | What Data Is Shared | Why |
|---|---|---|
| Payment Gateway | Transaction Amount & Reference Number | Deposit/Withdrawal Processing |
| KYC Provider | Identity Information | Identity Verification |
| Game Providers | User ID & Betting History | Game Operation & Outcomes |
| Security Analyst | Suspicious Activity Data | Fraud Detection |
| Legal Authorities | Information Specified by Order | Legal Obligations |
All partners are required to comply with valkibet's privacy standards and may not use any information they receive for any other purpose.
Valkibet uses multiple layers of security to protect your data. Rather than relying on a single method, several safeguards work together.
Valkibet does not retain data longer than necessary. The retention periods for each type of information are outlined below.
| Data Type | Retention Period |
|---|---|
| Account Profile Information | For the duration of active account |
| KYC Documents | 5 years after account closure (legal obligation) |
| Transaction History | 5 years (for auditing purposes) |
| Betting Records | 3 Years |
| Login & Activity Logs | 1 Year |
| Cookie Information | Based on cookie type (session or 1 year) |
| Support Communications | 2 Years |
If you request account closure, KYC and transaction data must be retained for a specified period for legal reasons. This is a requirement of our licensing authority.
As a valkibet member, you have the following rights over your personal information.
To exercise any of these rights, email us at support@valkibet.net or reach out via live chat. We typically respond within 30 days.
Deletion requests may not always be fulfilled in full — certain data may need to be retained due to legal obligations.
Cookies are small files stored in your browser. valkibet uses cookies to improve your experience — for example, to remember your login and retain your language settings.
Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.
Valkibet strictly prohibits access to its services for anyone under 18. We do not knowingly collect personal information from minors.
Valkibet updates this privacy policy when necessary. For significant changes, you will be notified via email or in-app notification.
This policy may be updated due to legal changes, new services, or technical updates.
You will be notified at least 14 days before any significant changes take effect.
The "Last Updated" date at the top of the page will always be displayed.
For any privacy-related concerns, please contact us at support@valkibet.net.
How to Exercise Each of Your Rights
Email support@valkibet.net or submit a request via live chat. After your identity is verified, a summary of your stored data will be sent to you within 30 days.
If your name or mobile number is incorrect, let us know via live chat. Corrections to KYC-related information may require supporting documents.
You may request data deletion alongside your account closure request. Any data beyond what is legally required will be removed.
You can request your data in JSON or CSV format. Requests sent by email will be fulfilled within 30 days.
If you no longer wish to receive promotional SMS or emails, you can disable them through your account settings or by contacting support.
How Strong Is valkibet's Security?
Where Your Data Goes: From Registration to Transaction
Your name, mobile number, and date of birth are stored in encrypted form on valkibet's secure servers.
ID document images are verified through a trusted KYC partner. Once verification is complete, images are moved to permanent storage and made available only to regulatory authorities upon request.
Transactions made via bKash/Nagad/Rocket go directly to the payment gateway. valkibet only records the transaction amount and timestamp — not any financial details.
Bet and game records are retained for a set period for audit and dispute resolution purposes.
Data beyond what is legally required is deleted on a scheduled basis. Remaining data is kept in archives with restricted access.
At valkibet, privacy isn't just a legal obligation — it's core to how we do business. When people in Bangladesh transact money online, they do so on trust. Protecting that trust is our responsibility.
Many platforms write their privacy policies in ways that are difficult for everyday users to understand. valkibet has deliberately written this page in plain language because we want every member to know exactly what happens with their data.
Not storing your bKash or Nagad PIN or full account details on our servers is a deliberate choice. If the data isn't there, it can't be stolen. Your payment gateway handles that information directly — they're purpose-built and specifically equipped to keep it secure.
In the event of a data breach, valkibet will notify affected members within 72 hours. We will clearly communicate what data was affected, what risks are involved, and what steps to take. This is both a condition of our license and a commitment we stand by.
Valkibet's servers are hosted in international data centers. The countries where these servers are located comply with internationally recognized data protection laws. Our KYC partners and payment gateways also maintain their own strict security standards.
Keep 2FA enabled on your valkibet account. It takes just 2 minutes to set up, but significantly increases your account security. You can enable it at any time from Account Settings.
Frequently Asked Questions
Your data is protected, your play is secure. Join valkibet and enjoy the best betting experience in Bangladesh.
18+ only. Please gamble responsibly. Privacy inquiries: support@valkibet.net